Shipping policy

Processing time
Orders are processed within 1–3 business days. You’ll get an email with your tracking number once your order ships.

Delivery time
Most orders arrive within 7–15 business days after shipping. We currently ship to the United States only.

Shipping rates
Free shipping on orders over $150. Orders under $10 ship for a flat rate of $3.99 to $4.99.

Multiple packages
Items in your order may ship from different locations and arrive in separate packages. Each package will have its own tracking number.

Delays
We aren’t responsible for delays caused by carriers, customs, weather, strikes, or other events outside our control.

Lost packages
If your order hasn’t arrived within 45 days of shipping, email us at flawlessinventorybeauty@gmail.com and we’ll open an investigation.

Marked as delivered but not received
If tracking shows your package was delivered but you can’t find it, check with neighbors and around your property, then contact your local post office. We’re happy to help look into it, but we can’t guarantee a refund or replacement once tracking shows the package as delivered.

Address accuracy
Please double-check your shipping address at checkout. We aren’t responsible for orders sent to an incorrect or incomplete address. If you notice a mistake, contact us within 12 or 24 hours of ordering so we can try to fix it.

Unclaimed or refused packages
If a package is held at the post office, refused, or not picked up in time, it may be sent back. Orders returned for these reasons aren’t eligible for a refund.